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Commendations or Complaints
The Berkeley County Sheriff Office is committed to providing quality law enforcement performance and effective community relations based upon trust. Therefore, we encourage citizens to recommend improvements regarding our service. We welcome commendations of Sheriff's Office personnel who admirably perform their duties. We also encourage complaints and/or questions about Sheriff's Office performance or the actions of its personnel.
We encourage our deputies and employees to be "service oriented". Therefore, there . . .
We encourage our deputies and employees to be "service oriented". Therefore, there is no greater recognition for them than to be complimented for their excellent service by a citizen.
Commendations can range from a citizen's letter to a service medal. When providing commendation information in letterform please describe the events or incident along with the officer(s)/employee's name(s). Let us know why they impressed you or assisted you. What action did they take that made the difference? Depending on the circumstances surrounding the events or incident the employee's action will be considered and evaluated when deciding what level of recognition they will receive. In all cases the employee and their supervisor will be notified regarding the commendation received. The Sheriff will also receive the information and it will be placed in the employee's personnel file.
All complaints shall be promptly and thoroughly investigated. Normally, Division Captains . . .
All complaints shall be promptly and thoroughly investigated. Normally, Division Captains will investigate or assign the appropriate supervisor to investigate complaints of a less serious nature. However, complaints of a serious nature shall be turned over to the Office of Professional Standards/ Internal Affairs for investigation.
Procedures for Registering a Commendation or Complaint
If you wish to commend a deputy or an employee, or if you feel that a deputy or an . . .
If you wish to commend a deputy or an employee, or if you feel that a deputy or an employee has acted improperly, you may register commendation or complaint in the following ways:
After an investigation the complaint will be categorized according to one of the following criteria:
Depending on the above an appropriate action will be taken and the complainant shall be notified. The Berkeley County Sheriff's Office has policy and procedures in place to address these concerns.